Marketing Support
Profile ideal customers, develop and verify databases, increase awareness, and manage lead distribution.
Learn about our marketing services →
Professional B2B Customer Contact Center
B2B Telemarketing That Fills Your Sales Pipeline
Walking Fingers Telemarketing focuses on the entire sales cycle — from marketing to sales to customer development. Our well-trained teleprofessionals develop target markets, deliver highly qualified sales leads, sell your products and services, and up-sell and cross-sell your existing customers.
Guided conversations — never rigid scripts
Full Sales Cycle
Marketing, sales and customer development handled by one dedicated partner.
Guided Discussions
Real conversations with your prospects. No scripts, no reading, no offense taken.
Dedicated Teams
Nationwide talent, trained on your business, working in teams built around your program.
Companies of All Sizes
From small privately held businesses to large, publicly traded corporations.
What We Do
Telemarketing Services for Every Stage of the Sales Cycle
The closer your prospects are to being sold before your salespeople talk to them, the more successful those salespeople will be. We do that groundwork for you.
Telesales & Selling
Convert browsers to buyers, cross-sell and up-sell current customers, and close deals over the phone.
Learn about our telesales services →Customer Development
Find out what your customers need today and tomorrow — then up-sell and cross-sell to them, professionally.
Learn about customer development →Lead Generation
Fill your sales pipeline with high-quality leads from qualified prospects — complete with needs assessments.
Learn about lead generation →Appointment Setting
Reach the right person, make a compelling value proposition, and put qualified meetings on your calendar.
Learn about appointment setting →Market Research
Actually talk to your target audience. Test your message, verify your data, and profile who is really listening.
Learn about market research →
Why Walking Fingers
We Thrive on the Groundwork Nobody Else Wants
Let's face it: qualifying leads on the phone to find hot prospects, profiling target audiences, and vetting hundreds of contacts to find a handful of solid prospects is difficult, time-consuming work. It keeps your expensive sales and marketing people from doing what they do best.
- The best people in the industry — recruited nationwide and trained on your business
- A “guided discussion” approach on every call: no rigid scripts, no reading
- High-level needs assessment delivered for every prospect conversation
- Dedicated teams whose streamlined efforts rapidly generate significant results
Considering Outsourcing?
Should You Outsource Your Telemarketing?
Outsourcing lets you concentrate, cost-effectively, on your core competencies — while a dedicated contact-center partner handles the calls. These guides walk you through the decision.
Six Reasons to Outsource
Reduce and control operating costs, sharpen your company focus, share risks, free resources — and more.
Read why outsourcing works →In-House vs Outsource
Compare the total cost — not just the hourly price — with our downloadable cost worksheet.
Compare the costs for yourself →Featured Article
“Outsource Telemarketing: Why It May Work For You” — the classic read on hard money vs soft issues.
Read the article →
Common Questions
Frequently Asked Questions
What services does Walking Fingers Telemarketing offer?
We cover the entire sales cycle: marketing support (audience profiling, database development, awareness), outbound telesales, lead generation, appointment setting, market research and telephone surveys, and customer development programs that up-sell and cross-sell your existing base.
How are your telephone agents trained?
We search the nation for intelligent people with people skills, teach them business, sales and phone techniques, work with you to educate them about your company, and put them to work in dedicated teams. On your calls they use a “guided discussion” approach — no rigid scripts and no reading.
What size companies do you work with?
All sizes — from small privately held businesses to large, publicly traded corporations. Program structures are tailored to your objectives and workload.
Isn't an agency's hourly rate higher than hiring an employee?
The hourly price usually is — but the total cost often is not, once you include payroll taxes, benefits, supervision, recruiting, training, turnover, phone lines, equipment and floor space. Our cost comparison worksheet walks you through the math.
Benchmarks We Study
High-consideration buyers rarely check out — they call. Our team keeps a short board of live e-commerce flows worth studying. One we keep coming back to: how a fake Nautilus watch store turns a collection page into a phone conversation, with confident copy and a direct contact path at every step.
See everything on our board →Quick References
- In-house vs outsource cost worksheet (PDF)
- Outsource Telemarketing: Why It May Work For You
- In-house vs outsource, compared